Effective Date: January 1, 2022

Vuno Kejani is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform, services, or website. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our platform or interact with us:

1. Name
2. Email address
3. Phone number
4. Physical address
5. Payment details (if applicable)
6. Any other information you voluntarily provide

1.2 Non-Personal Information

We may collect non-personal information, such as:

1. Device information (e.g., IP address, browser type)
2. Usage data (e.g., pages visited, time spent on the site)
3. Cookies and other tracking technologies

2. How We Use Your Information

2.1 To Provide and Improve Services

1. Facilitate property searches and transactions
2. Customize and enhance your user experience
3. Respond to inquiries and support requests

2.2 For Communication

1. Send service updates, notifications, or marketing emails (you may opt out of marketing emails at any time)

2.3 For Security and Compliance

1. Monitor platform activity to prevent fraud or misuse
2. Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
1. With Property Providers: When you inquire about a property, your contact information may be shared with the property owner or agent to facilitate communication.
2. With Service Providers: Third-party vendors may assist us in processing payments, hosting services, or analyzing data. These vendors are obligated to maintain the confidentiality of your information.
3. For Legal Reasons: We may disclose your information if required by law or to protect our rights and those of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

5. Your Rights

5.1 Access and Update

You have the right to access and update your personal information by logging into your account or contacting us.

5.2 Opt-Out

You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

5.3 Data Deletion

You may request the deletion of your personal information, subject to our legal obligations to retain certain data.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our platform may include links to third-party websites. Vuno Kejani is not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: enquiry@vuno.co.ke
Phone: (254) 742 169844

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